External Affairs Officer - We have vacancies across England and Wales, where you will based out of an office within the relevant region or starting from home. Travel is required across the whole of the region you will be assigned to.
We are a small in house external affairs team in a major international utility company and are looking to expand. Our role is to provide a high quality bespoke external affairs and stakeholder engagement service for a variety of projects from small refurbishments to major new developments.
Your role will be to provide an expert stakeholder and engagement service to National Grid Electricity and Gas construction projects, and to ensure that external project communications are delivered in accordance with best practice, process and guidance to specification, programme and cost and to protect and enhance National Grid's reputation, both in project development and delivery. Assessing the effetiveness of Capital Delivery's strategic approach to project communications and regional engagement, you will identify, recommend and, where appropriate, oversee changes.
You will plan, preprare and deliver effective communications content across multiple channels to meet projects' needs, specifically the programme, cost and reputational impacts and be responsible for ensuring that project communication resource requirements are identified, procured and sufficiently embedded ahead of need, and that these resources perform effectively in relation to the delivery of communications related activities. Providing and coordinating a route for projects' day to day complaints management process, escalating issues where guidance and advice is required, you will ensure project teams are aware of corporate-level issues that could influence project communications activities.
Working with the Regional External Affairs Manager and National Grid's corporate teams, you will manage relationships with internal and external stakeholders and act as a point of contact to produce and coordinate responses to media and stakeholder queries, ensuring consistency across all projects. You will develop strong relationships with project teams to understand their needs from a community relations perspective, ensuring that they know how to make the best use of the community relations support that is available to them.