External Affairs Officer

  • Job Reference: 9821
  • Date Posted: 10 January 2020
  • Employer: UK Resourcing
  • Website: https://careers.nationalgrid.com
  • Location: Various locations across England and Wales (CV34 6DA), United Kingdom
  • Salary: On Application
  • Sector: Sales, Marketing & Communications
  • Job Type: Permanent
  • Duration: Undefined
  • Work Hours: Full Time

Job Description

About the Role


External Affairs Officer - We have vacancies across England and Wales, where you will based out of an office within the relevant region or starting from home. Travel is required across the whole of the region you will be assigned to.


We are a small in house external affairs team in a major international utility company and are looking to expand. Our role is to provide a high quality bespoke external affairs and stakeholder engagement service for a variety of projects from small refurbishments to major new developments.


Your role will be to provide an expert stakeholder and engagement service to National Grid Electricity and Gas construction projects, and to ensure that external project communications are delivered in accordance with best practice, process and guidance to specification, programme and cost and to protect and enhance National Grid's reputation, both in project development and delivery. Assessing the effetiveness of Capital Delivery's strategic approach to project communications and regional engagement, you will identify, recommend and, where appropriate, oversee changes. 


You will plan, preprare and deliver effective communications content across multiple channels to meet projects' needs, specifically the programme, cost and reputational impacts and be responsible for ensuring that project communication resource requirements are identified, procured and sufficiently embedded ahead of need, and that these resources perform effectively in relation to the delivery of communications related activities. Providing and coordinating a route for projects' day to day complaints management process, escalating issues where guidance and advice is required, you will ensure project teams are aware of corporate-level issues that could influence project communications activities.


Working with the Regional External Affairs Manager and National Grid's corporate teams, you will manage relationships with internal and external stakeholders and act as a point of contact to produce and coordinate responses to media and stakeholder queries, ensuring consistency across all projects. You will develop strong relationships with project teams to understand their needs from a community relations perspective, ensuring that they know how to make the best use of the community relations support that is available to them. 

About You


We are looking for someone who is highly articulate with very strong written, verbal and presentation skills; who has a track record of stakeholder, community and media engagement as well as experience of effectively managing relationships with contractors and suppliers. You will have experience of preparing communication materials for print, broadcast and social media, including web content. In addition to understanding the external environment in which National Grid construction projects are carried out, it would be advantageous if you have a good understanding of the transmission and construction business, the planning process and how this determines the community relations delivery and strategy. 


It is essential that you hold a degree (or equivalent) or have relevant experience. 


Travel to other offices and sites will be required, therefore it is essential that you hold a full valid UK car driving licence. 

What You'll Get


A competitive salary between £37,700 - £47,900 dependent on capability.


As well as your base salary, you will receive a bonus based on personal and company performance and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%. You will also have access to a number of flexible benefits such as a share incentive plan, salary sacrifice car and technology schemes, support via employee assistance lines and matched charity giving to name a few.

About Us


National Grid are an equal opportunity employer and welcome applicants from a range of diverse experience and background. Where possible, we work in a flexible manner to maintain a positive home life balance.


We’ve connected millions of people safely, reliably and efficiently to the energy they use since 1990. But the world has grown, becoming more urban, complex and connected than ever before. So we’ve changed too. We know we can’t stand still or be complacent, so we’re planning, innovating and working to remain as vital and relevant as ever before. Join us and you’ll help us build the energy systems of tomorrow. Join us and be at the heart of energy.


Capital Delivery is the business unit responsible for delivering our major gas and electricity construction projects. All our projects have a direct impact on the UK’s Gas and Electricity transmission networks; that means we can directly see the benefit our projects are having on the communities we serve.

Further Information


These are permanent positions across a variety of base locations including Warwick, London, Leeds, Manchester, Birmingham and Wales. Other locations will be considered.

The closing date for this vacancy is 9th February 2020. However, we encourage you to submit your applications as early as possible and not to wait until the published closing date. National Grid’s recruitment periods can and may vary. We reserve the right to remove this advert or close it to further applications at any point during the recruitment process.


National Grid is a registered sponsor under Tier 2 of the Points Based System (PBS). We are only able to consider offering sponsorship of applications that meet the Home Office’s requirements under Tier 2 (General) of the PBS. At an appropriate stage, and after an assessment based on skills and experience, we will consider an applicant’s immigration status together with any working restrictions which may apply where relevant in the context of the role for which they have applied.