Highways Lighting Administrator

  • Job Reference: 00001773-1
  • Date Posted: 2 December 2019
  • Recruiter: E.ON
  • Location: Sleaford, Lincolnshire
  • Salary: £17,540 to £23,897
  • Sector: Engineering & Technical
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

E.ON is a global provider of specialised energy solutions. We operate one of the largest streetlight contracting businesses in the UK, with a large presence in the Midlands and the North West. Here we work closely with our clients to identify their needs and deliver customer focused products and services.

Right now, we’re looking for an Administrator to join our Highways Lighting team based in Sleaford. Here you’ll be responsible for carrying out a variety of administrative tasks and providing excellent service to our customers. You will assist in the preparation and management of documentation, ensure effective programming of work to meet customer and company timescales and maintain accurate records. You’ll also take ownership of complaints, ensuring they are managed appropriately. Not only will you liaise with a variety of customers, you’ll also build relationships with colleagues across Highways Lighting and the wider business.

This role brings the opportunity to make improvements to the way that we do things as we constantly strive to improve our processes. If this appeals to you, apply today.

 

Here’s what you need to have:

  • Previous proven customer service or administration experience.
  • A strong desire to help and meet the needs of customers.
  • A proactive mindset with the ability to actively seek out, understand and respond to information.
  • The ability to tackle problems in a logical way, taking into account all relevant information and taking responsibility for solving a problem and seeing it through to completion.
  • Good oral communication, interpersonal and influencing skills with the ability to take a confident and diplomatic approach with staff, colleagues and customers.
  • Strong organisational skills with the ability to prioritise and schedule own workload to meet the requirements of the team.
  • The ability to work under pressure, make decisions and meet tight deadlines.
  • Good numerical and analytical skills with the ability to interpret data and information and produce it in a clear and logical format.
  • A strong working knowledge of PC based computer systems and the ability to adapt quickly to changes to those systems.

It would be great if you also had:

  • An understanding of the Highways Lighting business.
  • A general appreciation of the distribution network.
  • Achieved or working towards a relevant business qualification e.g. NVQ level 2 Business Administration / Customer Service or equivalent.