Intern - Commercial Waste (Norwich)

  • Job Reference: 109183
  • Date Posted: 28 November 2019
  • Recruiter: Veolia
  • Location: Norwich, Norfolk
  • Salary: On Application
  • Sector: Customer Service, Sales, Marketing & Communications, Transport & Logistics, Operations
  • Job Type: Temporary
  • Work Hours: Full Time

Job Description

Internship with our Commercial Waste Service Team

Location – Norwich

Duration - 2 months, full time, starting 29th June 2020


Do you want to work for a company striving towards creating a circular economy?

We are looking for an innovative, inspiring individual who works well within diverse teams and enjoys bringing new ideas and solutions to the table. Veolia is an international business with a single vision: to resource the world. Around the globe, we help cities and industries to use resources - waste, water and energy - more sustainably.  Supporting the circular economy, we're working hard to create a world where everything we buy, use and consume is recycled or converted into energy. Interested in playing your part in making this a reality? 


More about the team:

The Service Team at our Norwich Commercial Depot provide a high level of customer service; delivering a scheduled waste collection service to all customers. The team work to KPIs and target goals to ensure we meet the expectations of our customers and deliver a great customer experience.


Your role:

This internship offers an opportunity and platform for you to get an excellent understanding of operations within the waste industry. Key responsibilities will include:

  • Getting involved with service planning and scheduling of customer requests for container emptying on site

  • Liaising directly with customers by phone around ad hoc requests or service requirements

  • Completing end of shift debriefs with our drivers

  • Reviewing current operations and proactively seeking to suggest and introduce improvements


What you can expect from us to support your growth:

  • A safe and friendly environment to learn

  • Ample opportunity to develop your understanding of the waste industry and the different elements which go into delivering a great service

  • Exposure to a variety of internal and external stakeholders, strengthening your communication and networking skills

  • Hands on experience in a fast-paced environment


What we’re looking for:


  • Customer-oriented mindset 

  • Willing to learn 

  • Curious and proactive

  • Adaptable and quick thinking 

  • An interest in the waste/environmental services industry



  • IT skills

  • Strong interpersonal skills

  • Able to work well within a diverse team

  • Able to communicate effectively

  • Time management and organisational skills

This opportunity is open to all degree types.