Multi-Functional Network Maintenance Operative (Wastewater)

  • Job Reference: 6854
  • Date Posted: 27 November 2019
  • Recruiter: Scottish Water
  • Location: Shetland
  • Salary: £17,772 to £26,317
  • Sector: Customer Service
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

Scottish Water has an exciting opportunity for a self-motivated, flexible hard working individual to join the Shetland Team within Customer Service Delivery as a Multi-functional Network Maintenance Operative.

Working at Scottish Water
Scottish Water is one of the UKs leading water companies, the quality of drinking water and satisfaction with the service we provide our customers has never been higher - but we want to be even better – and you could help play an important part! We take employee engagement very seriously and have an inclusive and collaborative work environment where we respect people’s differences. We are committed to creating an engaging environment and a positive experience for our employees and we have an inclusive and collaborative work environment. We were recently recognised by The Times as a Top 50 Employer for Women 2019, in 2017 we won the Diversity in the Public Sector Award 2017 (Herald and GenAnalytics) and the HR Network Award for Talent Management 2017. We also have Carers Positive Exemplary Status. We aim for work to be an energising and fulfilling experience and everyone plays their part to ensure that Scottish Water is trusted to serve our customers and communities.
We are passionate about creating opportunities for young people and are proud to have achieved the Gold standard in the Investors in Young People accreditation, demonstrating our commitment to creating rewarding opportunities for young people. 
You will have access to a host of benefits which include 37 days holiday a year, a defined benefit pension scheme, a discounted medical cash plan and cycle to work, plus a variety of agile working arrangements and family-friendly policies designed to support your wellbeing.

About The Role
You will join a motivated multifunctional team who are committed to making a real difference to the experience our customers have with us. This is not just a task driven role – you will be empowered to take ownership of problems, investigate them fully, initiate solutions and provide support to our customers.
You will be responsible for carrying out maintenance and choke clearing on waste water pumping stations and a variety of other tasks, dealing with customer facing related issues on a day to day basis. The focus of the role will be to ensure the resolution of customer issues and the recovery of any reputational impact our operations have on customers.
As a member of our multifunctional response team, you will be required to participate in an out of hours multifunctional standby rota which will include carrying out dig down repairs and maintenance on water mains and maintaining water network assets including service reservoirs and pumping stations.
Preference will be given to persons with previous experience of work of a similar nature, Driving Licence would be essential.