Operations Manager

  • Job Reference: ISP00006H
  • Date Posted: 7 January 2020
  • Employer: Skanska
  • Location: Guildford, Surrey
  • Salary: On Application
  • Sector: Construction
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

We are currently seeking an Operations Manager to join our Infrastructure Services Streetlighting team on-site in Guildford. This is a key role for us, where you will manage the operations and management of the LED Roll-out contract; manage work carried out by sub-contractors and direct labour and ensure quality, safety, profitability and client / customer satisfaction. You will be able to innovatively identify process improvements through innovation or adoption of best practice, optimising the use of technology to save time, effort and cost whilst developing a high performing team.


  • Lead and manage the site teams
  • Manage the resourcing of a varying project workload.
  • Produce, monitor and maintain programme(s) to ensure work is on schedule.
  • Ensure that all performance standards are achieved
  • Assist in the preparation of tender submissions
  • Forecast projects with commercial team
  • Liaise with clients regularly, attending internal and external meetings as required
  • Develop relationships within Skanska and with outside parties
  • Ensure effective management of sub-contractors and suppliers
  • Agree and monitor performance objectives in terms of time, cost, safety, quality programme
  • Understand and ensure that financial targets are met in terms of cash flow and profitability.
  • Provide training, development and encouragement to staff
  • Ensure a regular and robust timetable of internal meetings are implemented with managers for which you are responsible

We're looking for:

  • Trade experience or related Job performance
  • Significant experience in a management role in Street Lighting
  • Capable of setting up and running contracts up to £5M
  • Track record of profitable contracts delivered to a high level of quality safety and client satisfaction
  • Site Managers Safety Training Scheme (SMSTS)
  • Health & Safety legislation
  • Experience in leading staff with confidence and judgement ensuring that they work as an effective/efficient team, offering positive and flexible leadership and inspiring, encouraging, motivating and supporting staff to deliver excellent results
  • Ability to demonstrate a strong commitment and actions to deliver excellent customer service
  • Ability to proactively develop plans, initiate and evaluate change to bring about service improvements
  • Excellent communication, interaction and Interpersonal savvy
  • Ability to manage people's performance including coaching, mentoring, developing staff and improving team performance
  • Ability to provide an environment where staff are clear about their objectives, empowered to achieve them and held accountable
  • Experience of successful service improvements and delivering efficient and effective services
  • Ability to utilise the principles and interpersonal skills that underpin successful collaborative and partnership working
  • Appropriate trade qualification, Degree, 236/1/ and 236/2 or equivalent experience

Our infrastructure services team delivers projects that maintain and enhance the built environment. Part of that is our work to operate, maintain and improve large parts of the UK road network. Whether you're involved in frontline operational work, design, project management or office-based services, every day you'll be helping to improve the lives of millions of people.

We would like you to perform at your best at every stage of our recruitment process. Please contact us on if you require any adjustments that would support you throughout your application.

We welcome you to ask about the flexibility you need. Anyone who applies for a role can ask about flexibility at interview. In return, we will explore what is possible for the role.

A career with us means you'll have the freedom to develop your skills and leave your mark on the communities in which we work. Our competitive benefits package will help to enhance your life outside work, too.

We thrive through embracing differences because we know that diversity opens a rich potential for new ways of thinking, helping us to build successful and winning teams. We call it Naturally Skanska.

This is an advert for our Job vacancy, and therefore may not be inclusive of all assigned duties, responsibilities, or aspects of the role described, and may be amended at any time at the sole discretion of Skanska. For a full role profile, please contact us:

The closing date for this vacancy may be subject to change any time at the sole discretion of the Business.