Technical Services Support Technician

  • Job Reference: 522284
  • Date Posted: 11 October 2019
  • Recruiter: SSE Plc
  • Location: Portsmouth, Hampshire
  • Salary: £28,506 to £37,650
  • Sector: Engineering & Technical, Information Technology (IT)
  • Job Type: Permanent

Job Description

Base Location: Portsmouth

Salary: £28,506 - £37,650 depending on skills and experience.

Working Pattern: 37 hours | Permanent | Flexible Working Patterns Available

About the Department

Operations are responsible for keeping the lights on; we are at the front line on the Network. If we find a fault, it is our responsibility to respond to the fault, and dispatch our skilled teams to fix it as quickly as possible. We work in all hours, and through all weathers, ensuring our customers are never without power.

What is the Role

We are looking for a Technical Support Technician to join us in Portsmouth. Working within our Technical Support Centre you'll support the systems used to monitor and control the SSE Electricity networks.

You'll also be responsible for the day to day maintenance and fault rectification of Real Time Systems and Protection equipment. As well as this, you'll support the RTS/Protection team with project work and participate in an emergency support rota if required.

What do I need?

To ensure you get the most from your role, we ask for you to have experience working in one or more of the following; RTUs, Telemetry Protocols, ADSL Communications, Tele protection systems, analogue or Digital Radio Scanning, Automation and Protection schemes. An ONC in telecommunications, IT, electronics, power systems or a related subject is preferred; however, we welcome applications from individuals with equivalent experience and training. Safety is SSE's number one priority; you should be safety focused and share our passion for our core company value.

Whilst the above skills and experience are important, we also look for our employees to possess several personal attributes. You should be an excellent communicator and be confident communicating with stakeholders at all levels with the ability to convey complex messages in an easy to understand manner. Your organisation skills will be second to none and you will be open to new ideas working innovatively with pragmatic approach.

If you have the skills to work in an environment that is passionate about safety, innovation, teamwork and excellence in everything we do wed like to hear from you. We take pride in our work and employ people who care about quality and want to feel proud to be part of the SSE family. It should also be noted that this role could lead into one of the field engineer roles in RTS / protection after a period of time and appropriate personal development.

Our Benefits

Were committed to ensuring we offer our people a great place to work, with competitive salary, contributory pension plan and benefits package. Why not watch our short employee benefits video to see what else is on offer?

Next Steps

For more information about this role, or to discuss any adjustments you require to submit your application please get in touch sse.

About SSE

We all have different skills here at SSE and that's what makes us stand out. We all take pride in a job well done and share the belief that an inclusive culture is key to our success and vision for the future. Above all, safety is at the heart of everything we do at SSE and we live by the mantra 'if it's not safe, we don't do it.'

SSE is an equal opportunity employer. We encourage diversity and are committed to creating an inclusive environment for all employees.